Our Vision
Our people are known as the leading designers, fabricators and installers of safety-critical products and solutions using thermoplastics.
Our Mission
To ensure the safety of our end users and maximise the quality, longevity and efficiency of their processes by designing, fabricating and installing leading edge equipment at every site.
Our Values: Trust
We trust each other to act in the best interests of the group and our customers.
Our Values: Challenge
We are not afraid to challenge ourselves, our colleagues, our customers and our suppliers to ensure we always deliver our best for all involved.
Our Values: Balance
The greatest success individually and collectively is delivered by working with a balance of hunger, humility and adaptability.
Our Values: Opportunity
We provide opportunities and support for our people to maximise their potential.
Safety is not a compromise.
We put the safety of our people at the forefront of everything we do. We want our people to go home to their families safe and well at the end of every day.
Understand and follow the highest industry standards.
Quality requires that we understand what is being asked of us and can apply our skills and experience to give our clients the best possible service.
Adopt LEAN best practice at all times.
We maximise our efficiency by eliminating wastes from overproduction, inventory, motion, defects, over-processing, waiting and transport.
Have one way of doing things, and do it every time.
There’s an expression that says “you’re only as good as your last job”. That’s why consistency is key, as our customers are assured that we always do everything to the same high standards.
We are always responsible for our actions.
That’s a requirement of being accountable.
Regardless of our role, we get everything done on time and correct without the need for someone standing over us.
Change is inevitable.
Our future depends on our innovation. What was right five or ten years ago isn’t necessarily right for the future.
Someone will get there first. It needs to be us.
We grow a little bit, each and every day.
Being professional has nothing to do with being paid.
It’s about trying our best every day, and trying to be better tomorrow than we were today.
If in doubt, repeat and repeat again.
We need to communicate regularly and effectively. We are not always in the same room, so this can be face-to-face, in writing or via technology.
Being distant means actively listening – we need to hear what’s actually being said, not what we want to hear.
There is only one team.
We are multiple service lines with one common vision and shared goals.
A focus on teamwork ensures we work together to ensure that we all achieve them.
Bullying, indifference, not caring are not acceptable.
We must show respect for each other.
If we can’t be respectful, we shouldn’t be here – life’s too short to work in an environment which is emotionally draining.
We sum it up like this… #noassholes
All people within any company fall into one of the boxes below, which depends on:
- Performance – “what you do” – how good are you at doing your job, the core competencies listed above; and
- Behaviour – “how do you do it” – our core behaviours listed above, or as the expert puts it, are you an asshole?
Dr Cameron Sepah makes the point that highly competent assholes are still assholes, who bring all kinds of challenges to a harmonious company culture.
Businesses want all their people to be in the top right hand box, high standards of performance and behaviour, with a few that are outstanding, but it’s rare that anyone starts in that box, and so they have to take actions for those who are somewhere else:
Incompetent assholes need to be moved out quickly;
Competent assholes need to sort out their behaviour or move on, and we are supportive here to help people get beyond this box. However long term, we can’t and won’t tolerate a refusal to change poor behaviour.
Incompetent nice guys need to improve their performance or move on, but this should be easier to do because the people here start with good intentions